The hotel won the award for its dedication to the guest journey, including a series of engaging campaigns which have capturing the imagination of visitors. One of the highlights this year has been the introduction of a fun-filled Beano family experience. The hotel created a special Denis Menace themed room as part of the ‘Blamazing Break’, a limited-edition two-night accommodation package.
The hotel is well known for going the extra mile for guests, including their elaborate towel art displays and in-room welcome gifts, not to mention Mick Dundee, the famous Apex Hotels rubber duck which guests receive on arrival.
The hotel has also been investing heavily in its facilities, to the tune of £4.5 million over the last 7 years, including £500,000 on its spa and gym, £300,000 on conference spaces and £2.5m invested on its 151 bedrooms.
£1.2m has been spent on upgrading the popular Quayside Bar & Grill bar and restaurant which was voted ‘The Most Instagrammable in Scotland’ after a study by Dojo in 2022.
More recently, the hotel was awarded the prestigious Green Tourism Gold Award for its work in creating a sustainable, low carbon experience for its guests.
Apex City Quay will be up against Kildrummy Inn and Glenapp Castle at the national finals which take place at the Hilton in Glasgow on the 24th November.
Paul Mooney, General Manager said: “It is a real honour to pick up a Visit Scotland Award and to win Best Hotel Experience is incredible for us. We work tirelessly on the quality of our guest journey so to be recognised for this is wonderful. I’d like to thank Visit Scotland for the award and all our dedicated staff and partners who made it happen.”